Privacy Policy
Last updated: March 2026
1. Who We Are
This privacy policy applies to fluent-audrey.eu, operated by Adriana Gheorghe („Fluent Audrey”). Contact: contact@fluent-audrey.eu
2. What Information We Collect
When you use our contact form or book a session, we may collect:
- Your name
- Email address
- Phone number
- Your child’s name and age (if booking on behalf of a minor)
- Your preferred service and schedule
- Any details you include in your message
We do not collect payment details directly — payments are processed via bank transfer or Revolut.
3. How We Use Your Information
We use your information solely to:
- Respond to your enquiries
- Confirm and manage bookings
- Send session reminders or follow-up messages
- Improve our services
We do not use your data for automated marketing without your explicit consent.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data on the following bases:
- Contractual necessity: to provide the tutoring service you have requested.
- Legitimate interest: to respond to your enquiries.
- Consent: where you have explicitly agreed (e.g. accepting this policy via our contact form).
5. Data Sharing
We do not sell, rent, or share your personal data with third parties, except where required by law, or with platform providers used to deliver sessions (e.g. Zoom, Google Meet), subject to their own privacy policies.
6. Data Retention
We retain your personal data for as long as necessary to provide our services or as required by Irish law. Enquiry data is retained for up to 12 months. Booking records are retained for up to 3 years for accounting purposes.
7. Your Rights (GDPR)
You have the right to access, correct, or request deletion of your personal data, withdraw consent at any time, and lodge a complaint with the Data Protection Commission (Ireland).
To exercise any of these rights, contact: contact@fluent-audrey.eu
8. Cookies
This website uses minimal cookies necessary for its operation. We do not use tracking or advertising cookies.
9. Children’s Privacy
Where services are provided to minors, we collect data from parents or guardians only. We do not knowingly collect personal data directly from children under 16.
10. Changes to This Policy
We may update this policy occasionally. The date at the top of this page reflects the most recent revision.
